FAQ


PAYMENT, PRICES, OFFERS

How can I pay?
Credit card (VISA and Mastercard) and PayPal.

How can I get a discount?
If your order is over 150 Euro you get an immediate 10% discount. Just apply the following Coupon code at checkout: ifw150
If you are a Gold or Platinum IFW Club member you are entitled to discounts up to 25% on all downloads! Click here for the details.

What is a Coupon code and how does it work?
The Coupon is a code that will get you a discount.
If you have a Coupon code, choose the videos you want, type the code during checkout and complete the purchase procedure. The discount will be deducted from the total amount.

 

ORDER

How can I receive assistance on my order?
Reach out at sales@italianfemalewrestling.it if you have any questions, you will receive an answer within 24 hours.
Can’t find your download link? Please check the spam folder of your email client, sometimes our download emails get stuck there.

 

YOUR FREE IFW ACCOUNT

Why should I open an account?
You don’t need to share any personal data to be able to buy our content and you can pay with PayPal without registering on IFW.
However, it is highly advisable to make a free account on www.italianfemalewrestling.com: each time you’ll buy a video, you’ll find the download link in your personal area.

A registered user (still anonymous) enjoys the following advantages:
– Orders history: you will be able to check what you have already ordered;
– Download history: you will be able to download the videos you purchased (as long as the link has not expired);
– Direct download from IFW website: once completing the purchase procedure you will receive an email with the download link for your videos. However, as a registered user, you will find the link directly on your personal page without having to wait for the email.
– Wishlist: you will be able to save your favourite videos in a list and purchase them at a later stage;
– Voting: registered users only can rate the videos.

Why should I subscribe to the newsletter?
In order not to miss the opportunity to receive special offers and to be constantly updated on news and events!
Please use this link or the form on the home page.

How to change my account’s email?
Just log in and once authenticated, do the following:

  • Go to “My account”
  • Account details
  • Change the email address
  • Save

How do I change my password?
Just log in and once authenticated, do the following:

  • Go to “My account”
  • Account details
  • Change the password
  • Save

If you can’t remember your password, click on “I lost my password” link to ask for a new one. A link to your email address will be sent in order to reset your password.

 

VIDEOS

Can I receive some videos on a DVD or USB memory?
Yes, write to sales@italianfemalewrestling.it and make your request. Extra costs and shipping costs apply.

How do I make sure that my device (PC, Smart TV, Tablet, Smartphone, Console…) is compatible with the 4K UHD 3840×2160 H264 (mp4)?
The best way is to test it: download this test video and see how it plays on your device.

What happens if my videos get lost? Can I download them again?
Once the download links have expired (48 hours after your purchase), you can always request new download links for your videos, even after months or years, as long as you can provide the order number or the email you used to buy. There’s a cost of 7 Euro per video because the process is managed manually.